Frequently Asked Questions
Q: Do you test all your goods before delivery?
A: Yes, we conduct 100% testing on all products before they are dispatched to ensure quality.
Q: How can I obtain a sample?
A: Simply provide the item number of the sample you require. We will prepare a sample invoice for your confirmation.
Q: Can I place a small quantity sample order?
A: Yes, we accept small quantity and sample orders thanks to our robust and flexible supply chain.
Q: What is the warranty for your products?
A: We guarantee all received products are qualified. In case of damaged parts, please provide detailed photos and we will arrange replacements immediately.
Q: Is it possible to add my logo to the items?
A: Yes, we offer comprehensive OEM and ODM services, including low MOQ customization and project solutions with short lead times.
Q: Why should we choose your services?
A: We focus on win-win partnerships, provide 24-hour technical support, and offer a 1-year warranty on our product range.