❓ Frequently Asked Questions
⭐ What are the available trade and shipping terms?
We support multiple trade terms including FOB, CNF, CIF, and EXW. Products can be shipped via sea, air, or express delivery depending on your requirements.
⭐ What is the typical lead time for orders?
Sample lead time is usually between 7-14 days. For mass production (ODM/OEM), the delivery time is approximately 45-55 days, while branded stock items can be ready in 7-10 days.
⭐ How do you ensure product quality and safety?
We guarantee that all received products are qualified. Every month, we conduct batch paint testing via SGS and utilize our own safety labs. We comply with FSC regulations for eco-friendly and sustainable materials.
⭐ What payment methods are accepted?
We accept T/T (30% deposit and 70% balance against B/L copy), 100% irrevocable L/C at sight, PayPal, and Western Union.
⭐ How is my intellectual property and design protected?
We sign Non-Disclosure Agreements (NDA) to protect your unique designs and ensure they are not sold to others. For large-scale orders, exclusive manufacturing agreements are also available.
⭐ What happens if I receive broken parts?
In the rare event of broken parts, please provide detailed photos for our review. We will send replacements promptly according to the actual conditions to ensure your satisfaction.
GEEGO Toys
