Frequently Asked Questions
What is the recommended age for this puzzle?
The product is designed for the 18 months plus age grade, specifically suitable for children from 0 to 4 years old.
Are the materials used safe for babies?
Yes, we use professional and certified materials like Plywood and MDF. Our products are colorful, safe, and environmental, with paint batches sent for regular safety testing.
Can I request eco-friendly FSC certified materials?
Yes, we comply with FSC regulations. FSC material is available upon request to maintain a sustainable and eco-friendly approach.
What happens if I receive a product with broken parts?
We guarantee product quality. If there are any broken parts, please provide detailed photos, and we will send replacements according to the actual conditions.
How do you protect my custom product designs?
We can sign an NDA (Non-Disclosure Agreement) to ensure your design is protected and not sold to other parties.
What are the available shipping methods?
We support multiple shipping methods including sea freight, air freight, and express delivery to accommodate different needs.
GEEGO Toys
