Frequently Asked Questions
?What is the minimum order quantity (MOQ)?
Our standard MOQ is 500pcs for our available designs. Small quantities can be discussed for trial orders.
?Can I request a pre-production sample?
Yes, we provide PP samples for your confirmation. We only proceed with mass production once the sample is approved by you.
?How do you ensure the quality of the toys?
We follow international standards with a 4-step inspection process for every finished product. Our QC team has 15 years of experience in quality control.
?What is the typical production lead time?
Normally it takes 30-45 days after receiving payment. This may vary based on order quantity and our current production schedule.
?Do you offer a quality guarantee?
Yes, all our wooden toys come with a one-year quality guarantee period from the date of purchase.
?Can I mix different designs in one order?
Absolutely! You are welcome to mix different available designs to meet your market needs.