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Frequently Asked Questions
Are you a manufacturer?
Yes, we operate our own specialized factory with over 23 years of production expertise.
Can I customize the product with my own logo?
Absolutely. You will need to provide the design file in Ai, PSD, PDF, or PSP format for the branding process.
Do you support customized product designs?
Yes, we offer customization for packaging, labels, logos, and colors. The MOQ typically ranges between 1,000 to 2,000 pieces depending on the specific item.
What are the available payment methods?
We accept various payment options including Bank Transfer (T/T), L/C, Western Union, and Alipay.
What is the expected shipping time?
Standard shipping takes approximately 7 days by air and between 25 to 40 days by sea, depending on the destination.
Which ports are used for loading?
Our main loading ports are Shenzhen, Xiamen, and Shantou.